I recently came in for an oil change and I must say there customer service is first class. I was greeted immediately and within 5 minutes I had met the service writer, the service manager said hello and the VIP representative showed me the latest incentives on the new...Read more
Universal Nissan does not know the meaning or service or following through on promises. DO NOT trust a thing they say and think twice about buying a car from this dealership especially if you ever will need the car to be serviced. 3 times we have tried to make an...Read more
I didn't like
- Horrible customer service
I came to Universal Nissan due to a car problem. I was directed to DenisHoulihan, whom was very rude & terrible customer service, I explained my personal situation to him, explaining that, I had no ride back to my hotel, & that i needed him to call me the next...Read more
I called in to all Nissan dealers around our area. I was asking for the Nissan Versa (Basic Model). All the dealerships told me ob the phone that they did not have any. Universal NIssan said that they have one. We went to that location and upon arriving Reza was...Read more
What happened to Nissan the Quest now it is so poorly made not only is the interior plastics falling apart the timing chain on the engine is now failing it is a 2004 and after owning Nissans for the past 15 yrs. I will no longer purchase another one. The Service rep at...Read more
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